Delivery methods

We deliver across Ukraine by the Nova Poshta courier service

Delivery to the branch of the courier service in Ukraine
Delivery time: 1-3 days depending on the settlement
Delivery cost: According to the tariffs of the courier service

Courier delivery to an address in Ukraine
Delivery time: 1-3 days depending on the settlement
Delivery cost: According to the tariffs of the courier service

Payment methods

Payment in cash
Calculation is possible only in the national currency (Ukrainian hryvnia). You can pay for the order at the courier service branch or the courier (for delivery to the address) at the time of receiving the order.
The cost of such a service at Nova Poshta is 2% of the order + UAH 25

Payment by Visa, MasterCard, Maestro or Privat24, ApplePay, GooglePay cards

Data transfer is carried out over a secure channel using modern encryption methods, while any possibility of interception of confidential information is excluded.

Importantly!
1. Before shipping, all goods are checked and insured for the full value. Upon receiving the package, you need to check the product in the delivery service department in the presence of an employee. In case of an incomplete set, lack of goods or lack of documents (buyer’s invoice), it is necessary to draw up a certificate of non-conformity. If the packaging is damaged, or mechanical damage is detected on the product, you must refuse the parcel or file a claim with the delivery service. The delivery service compensates the damage caused if it was caused by its fault.
If this situation occurs – be sure to inform us about what happened by phone. 063-104-83-44
1.1 After transferring the order to the delivery service, the customer is sent an SMS with the number of the goods and transport invoice
1.2 When paying online: in order to receive an order, you must have an identity document with you
If you have any questions, you can always call 063-104-83-44 or write to e-mail: quickboards.balance@gmail.com

Return

How to return or exchange a product that did not suit you?
Have you bought a product, but realized that it does not suit you for some reason? Don’t worry, you can always contact us for an exchange or return.

Returns and exchanges are possible subject to the following conditions:

Undamaged packaging;

The goods were not in use;

Product appearance and consumer properties are preserved;

Complete set saved.

How to return the product if you found a factory defect during the first use?
Not every problem can be detected during a superficial inspection. If you discover a defect after accepting the order, it can be returned. For this, you need to contact the managers of the online store, we will process your request and solve it as soon as possible.

If you are not sure that the malfunction you discovered is a defect or for some reason you simply cannot use your product for its intended purpose, call our specialists, they will tell you how to proceed.

Didn’t find the answer to your question?
Ask our specialists at 063-104-83-44
or email quickboards.balance@gmail.com